Terms & Conditions


Cancellation/No Show Policy:

Cancellation/ changes to this booking must be made at least 12 hours prior to the reservation or you will be charged a 50% cancellation fee. In the event of no-show, you will be charged for the entire treatment package.


  • Guest must arrive at least one hour before scheduled treatment. Please be aware that if you arrive late, the time of the appointment will be shortened in consideration of the next person.
  • Valid ID with photo or Passport is to be presented at Reception upon check-in.
  • For third party payment transaction or for payment made on behalf of the occupant, a copy of credit card and Government ID of cardholder is strictly required for presentation upon check-in.